Stage 4 is retention. Automated reminders bring patients back for follow-ups, a custom patient portal keeps them engaged between visits, and happy patients are asked for Google reviews and video testimonials at exactly the right moment.
Illustrative example
Automated reminders to schedule the next visit, recheck or maintenance appointment, so patients don't fall off their care plan.
A portal built for your practice, full of personal recommendations, courses, resources and more, so patients stay engaged between visits.
Review requests sent automatically after a visit, with a one-tap link, so your rating grows every week without anyone asking in person.
Patients can record a short video testimonial from their phone in a minute. You get authentic stories to share in stages 1 and 3.
Lapsed patients are invited back automatically with a reason to return, filling quiet spots on your calendar.
Happy patients are given easy ways to refer friends and family, which feeds new people straight back into the top of the funnel.
Retention is where most practices leave the most money on the table, because it depends on someone remembering. Your AI agents and automations remember for you, and they handle the replies too.
A patient who finishes their care plan, comes back for maintenance and tells their friends is worth far more than a one-time visit. Perfect Flow automates the moments that make that happen: the reminder to book the next visit, the check-in between appointments, the resources that keep them on track and the review request after a great visit.
Google reviews help new patients find and choose you. Video testimonials are the most persuasive content your nurture campaigns can share. Both are collected automatically and flow back into stage 1: social media and ads and stage 3: nurture, so every happy patient helps bring in the next one.
Whatever helps your patients between visits: personal recommendations and care plans, courses, home exercises, guides, handouts and FAQs. We build it around your practice.
After a visit, the patient gets a short, friendly text or email with a one-tap link to your Google review page. It's automatic, so it happens after every visit.
They tap a link and record on their phone in about a minute. No app to download. The video lands in your account, ready to use.
Yes. Follow-up timing can be set by service or visit type, so each patient is reminded when it makes sense for their care.
Start with a free 15-minute discovery call. We will look at your practice, your funnel and your biggest bottleneck, and show you where AI agents would give your staff the most time back.